CFPB Consumer Complaint Database adds Data Visualizations, and Regulatory Filings Monitoring coverage that Listen Notes skips.
VOL. XCIV, NO. 247
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Sunday, October 5, 2025
Head-to-head
CFPB Consumer Complaint Database vs Listen Notes comparison
Compare pricing, supported platforms, categories, and standout capabilities to decide which tool fits your workflow.
Quick takeaways
Listen Notes includes Alerts, Education, and Other categories that CFPB Consumer Complaint Database omits.
CFPB Consumer Complaint Database highlights: Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives., Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX., and Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published..
Listen Notes is known for: Podcast API v2: search, directory, insights; official client libraries; OpenAPI spec & mock server for keyless testing., Pricing tiers with concrete quotas: FREE (300 req/mo), PRO (base fee with 5k req/mo included + tiered overages), ENTERPRISE (annual contract, larger quotas, relaxed caching/no-logo)., and Plan-based search result caps & rate limits: FREE up to 30 results/query (2 req/s, 20 req/min); PRO up to 300 results/query (medium rate limit); ENTERPRISE up to 10,000 results/query (high rate limit)..
Listen Notes offers mobile access, which CFPB Consumer Complaint Database skips.
CFPB Consumer Complaint Database
consumerfinance.gov
Official U.S. Consumer Financial Protection Bureau (CFPB) database of consumer financial complaints. Complaints are published after the company responds or after 15 days (whichever comes first); the database generally updates daily. Narratives are published only with consumer consent and are scrubbed to remove personal information. The dataset includes product/issue taxonomies, company names, location fields (state/ZIP with privacy rules), submission channel, dates, company response categories, timeliness, tags (e.g., servicemember, older adult) and more. UI provides filters, trends, and maps; API returns JSON/CSV/Excel formats for programmatic use.
Platforms
Pricing
Quick highlights
- Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
- Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
- Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
- Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.
- Download tools on the site plus API endpoints for bulk or filtered pulls; annual and topical reports summarize trends.
Community votes (overall)
Listen Notes
listennotes.com
Podcast search engine plus developer Podcast API (search/directory/insights) and purchasable datasets. Free plan allows light testing; PRO is a metered subscription with tiered overages and specific search‑result/rate‑limit allowances; Enterprise relaxes caching/logo rules and increases quotas & SLAs. Listen Alerts monitors 3.6M+ podcasts for keyword mentions with email/RSS and Zapier/IFTTT hooks. Datasets can be exported as CSV/SQLite for analytics, PR/sales, and finance alt‑data use cases. API base URL is https://listen-api.listennotes.com/api/v2 with API‑key auth.
Categories
Platforms
Pricing
Quick highlights
- Podcast API v2: search, directory, insights; official client libraries; OpenAPI spec & mock server for keyless testing.
- Pricing tiers with concrete quotas: FREE (300 req/mo), PRO (base fee with 5k req/mo included + tiered overages), ENTERPRISE (annual contract, larger quotas, relaxed caching/no-logo).
- Plan-based search result caps & rate limits: FREE up to 30 results/query (2 req/s, 20 req/min); PRO up to 300 results/query (medium rate limit); ENTERPRISE up to 10,000 results/query (high rate limit).
- Advanced fields & endpoints on higher tiers: transcripts, batch fetch, RSS/large image, email, latest_episode_id, Listen Score & Global Rank.
- Listen Alerts: 24/7 monitoring of new episodes mentioning keywords; daily email digests, per‑alert RSS feeds; connects via Zapier/IFTTT and RSS to Slack/Trello/Airtable etc.
Community votes (overall)
Shared focus areas
2 overlapsMutual strengths include Data APIs, and APIs & SDKs.
Where they differ
CFPB Consumer Complaint Database
Distinct strengths include:
- Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
- Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
- Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
- Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.
Listen Notes
Distinct strengths include:
- Podcast API v2: search, directory, insights; official client libraries; OpenAPI spec & mock server for keyless testing.
- Pricing tiers with concrete quotas: FREE (300 req/mo), PRO (base fee with 5k req/mo included + tiered overages), ENTERPRISE (annual contract, larger quotas, relaxed caching/no-logo).
- Plan-based search result caps & rate limits: FREE up to 30 results/query (2 req/s, 20 req/min); PRO up to 300 results/query (medium rate limit); ENTERPRISE up to 10,000 results/query (high rate limit).
- Advanced fields & endpoints on higher tiers: transcripts, batch fetch, RSS/large image, email, latest_episode_id, Listen Score & Global Rank.
Feature-by-feature breakdown
Attribute | CFPB Consumer Complaint Database | Listen Notes |
---|---|---|
Categories Which research workflows each platform targets | Shared: Data APIs, APIs & SDKs Unique: Data Visualizations, Regulatory Filings Monitoring | Shared: Data APIs, APIs & SDKs Unique: Alerts, Education, Other |
Asset types Supported asset classes and universes | Other | Other |
Experience levels Who each product is built for | Beginner, Intermediate, Advanced | Beginner, Intermediate, Advanced |
Platforms Where you can access the product | Web, API | Web, API, Mobile |
Pricing High-level pricing models | Free | Free, Subscription, One-time |
Key features Core capabilities called out by each vendor | Unique
| Unique
|
Tested Verified by hands-on testing inside Find My Moat | Not yet | Not yet |
Editor pick Featured inside curated shortlists | Standard listing | Standard listing |
Frequently Asked Questions
Which workflows do CFPB Consumer Complaint Database and Listen Notes both support?
Both platforms cover Data APIs, and APIs & SDKs workflows, so you can research those use cases in either tool before digging into the feature differences below.
Do CFPB Consumer Complaint Database and Listen Notes require subscriptions?
Both CFPB Consumer Complaint Database and Listen Notes keep freemium access with optional paid upgrades, so you can trial each platform before committing.
Which tool has mobile access?
Listen Notes ships a dedicated mobile experience, while CFPB Consumer Complaint Database focuses on web or desktop access.
What unique strengths set the two platforms apart?
CFPB Consumer Complaint Database differentiates itself with Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives., Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX., and Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published., whereas Listen Notes stands out for Podcast API v2: search, directory, insights; official client libraries; OpenAPI spec & mock server for keyless testing., Pricing tiers with concrete quotas: FREE (300 req/mo), PRO (base fee with 5k req/mo included + tiered overages), ENTERPRISE (annual contract, larger quotas, relaxed caching/no-logo)., and Plan-based search result caps & rate limits: FREE up to 30 results/query (2 req/s, 20 req/min); PRO up to 300 results/query (medium rate limit); ENTERPRISE up to 10,000 results/query (high rate limit)..
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Curation & Accuracy
This directory blends AI‑assisted discovery with human curation. Entries are reviewed, edited, and organized with the goal of expanding coverage and sharpening quality over time. Your feedback helps steer improvements (because no single human can capture everything all at once).
Details change. Pricing, features, and availability may be incomplete or out of date. Treat listings as a starting point and verify on the provider’s site before making decisions. If you spot an error or a gap, send a quick note and I’ll adjust.