VOL. XCIV, NO. 247

★ FINANCIAL TOOLS & SERVICES DIRECTORY ★

PRICE: 5 CENTS

Sunday, October 5, 2025

Head-to-head

CFPB Consumer Complaint Database vs Listen Notes comparison

Compare pricing, supported platforms, categories, and standout capabilities to decide which tool fits your workflow.

Quick takeaways

CFPB Consumer Complaint Database adds Data Visualizations, and Regulatory Filings Monitoring coverage that Listen Notes skips.

Listen Notes includes Alerts, Education, and Other categories that CFPB Consumer Complaint Database omits.

CFPB Consumer Complaint Database highlights: Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives., Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX., and Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published..

Listen Notes is known for: Podcast API v2: search, directory, insights; official client libraries; OpenAPI spec & mock server for keyless testing., Pricing tiers with concrete quotas: FREE (300 req/mo), PRO (base fee with 5k req/mo included + tiered overages), ENTERPRISE (annual contract, larger quotas, relaxed caching/no-logo)., and Plan-based search result caps & rate limits: FREE up to 30 results/query (2 req/s, 20 req/min); PRO up to 300 results/query (medium rate limit); ENTERPRISE up to 10,000 results/query (high rate limit)..

Listen Notes offers mobile access, which CFPB Consumer Complaint Database skips.

CFPB Consumer Complaint Database logo

CFPB Consumer Complaint Database

consumerfinance.gov

Official U.S. Consumer Financial Protection Bureau (CFPB) database of consumer financial complaints. Complaints are published after the company responds or after 15 days (whichever comes first); the database generally updates daily. Narratives are published only with consumer consent and are scrubbed to remove personal information. The dataset includes product/issue taxonomies, company names, location fields (state/ZIP with privacy rules), submission channel, dates, company response categories, timeliness, tags (e.g., servicemember, older adult) and more. UI provides filters, trends, and maps; API returns JSON/CSV/Excel formats for programmatic use.

Platforms

Web
API

Pricing

Free

Quick highlights

  • Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
  • Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
  • Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
  • Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.
  • Download tools on the site plus API endpoints for bulk or filtered pulls; annual and topical reports summarize trends.

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Listen Notes logo

Listen Notes

listennotes.com

Podcast search engine plus developer Podcast API (search/directory/insights) and purchasable datasets. Free plan allows light testing; PRO is a metered subscription with tiered overages and specific search‑result/rate‑limit allowances; Enterprise relaxes caching/logo rules and increases quotas & SLAs. Listen Alerts monitors 3.6M+ podcasts for keyword mentions with email/RSS and Zapier/IFTTT hooks. Datasets can be exported as CSV/SQLite for analytics, PR/sales, and finance alt‑data use cases. API base URL is https://listen-api.listennotes.com/api/v2 with API‑key auth.

Platforms

Web
API
Mobile

Pricing

Free
Subscription
One-time

Quick highlights

  • Podcast API v2: search, directory, insights; official client libraries; OpenAPI spec & mock server for keyless testing.
  • Pricing tiers with concrete quotas: FREE (300 req/mo), PRO (base fee with 5k req/mo included + tiered overages), ENTERPRISE (annual contract, larger quotas, relaxed caching/no-logo).
  • Plan-based search result caps & rate limits: FREE up to 30 results/query (2 req/s, 20 req/min); PRO up to 300 results/query (medium rate limit); ENTERPRISE up to 10,000 results/query (high rate limit).
  • Advanced fields & endpoints on higher tiers: transcripts, batch fetch, RSS/large image, email, latest_episode_id, Listen Score & Global Rank.
  • Listen Alerts: 24/7 monitoring of new episodes mentioning keywords; daily email digests, per‑alert RSS feeds; connects via Zapier/IFTTT and RSS to Slack/Trello/Airtable etc.

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Overlap

Shared focus areas

2 overlaps

Mutual strengths include Data APIs, and APIs & SDKs.

Where they differ

CFPB Consumer Complaint Database

Distinct strengths include:

  • Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
  • Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
  • Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
  • Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.

Listen Notes

Distinct strengths include:

  • Podcast API v2: search, directory, insights; official client libraries; OpenAPI spec & mock server for keyless testing.
  • Pricing tiers with concrete quotas: FREE (300 req/mo), PRO (base fee with 5k req/mo included + tiered overages), ENTERPRISE (annual contract, larger quotas, relaxed caching/no-logo).
  • Plan-based search result caps & rate limits: FREE up to 30 results/query (2 req/s, 20 req/min); PRO up to 300 results/query (medium rate limit); ENTERPRISE up to 10,000 results/query (high rate limit).
  • Advanced fields & endpoints on higher tiers: transcripts, batch fetch, RSS/large image, email, latest_episode_id, Listen Score & Global Rank.

Feature-by-feature breakdown

AttributeCFPB Consumer Complaint DatabaseListen Notes
Categories

Which research workflows each platform targets

Shared: Data APIs, APIs & SDKs

Unique: Data Visualizations, Regulatory Filings Monitoring

Shared: Data APIs, APIs & SDKs

Unique: Alerts, Education, Other

Asset types

Supported asset classes and universes

Other

Other

Experience levels

Who each product is built for

Beginner, Intermediate, Advanced

Beginner, Intermediate, Advanced

Platforms

Where you can access the product

Web, API

Web, API, Mobile

Pricing

High-level pricing models

Free

Free, Subscription, One-time

Key features

Core capabilities called out by each vendor

Unique

  • Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
  • Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
  • Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
  • Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.
  • Download tools on the site plus API endpoints for bulk or filtered pulls; annual and topical reports summarize trends.

Unique

  • Podcast API v2: search, directory, insights; official client libraries; OpenAPI spec & mock server for keyless testing.
  • Pricing tiers with concrete quotas: FREE (300 req/mo), PRO (base fee with 5k req/mo included + tiered overages), ENTERPRISE (annual contract, larger quotas, relaxed caching/no-logo).
  • Plan-based search result caps & rate limits: FREE up to 30 results/query (2 req/s, 20 req/min); PRO up to 300 results/query (medium rate limit); ENTERPRISE up to 10,000 results/query (high rate limit).
  • Advanced fields & endpoints on higher tiers: transcripts, batch fetch, RSS/large image, email, latest_episode_id, Listen Score & Global Rank.
  • Listen Alerts: 24/7 monitoring of new episodes mentioning keywords; daily email digests, per‑alert RSS feeds; connects via Zapier/IFTTT and RSS to Slack/Trello/Airtable etc.
  • Podcast Datasets: batch export by keyword/category/playlist/iTunes IDs or full‑database Enterprise export; delivered as CSV or SQLite.
Tested

Verified by hands-on testing inside Find My Moat

Not yet

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Editor pick

Featured inside curated shortlists

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Frequently Asked Questions

Which workflows do CFPB Consumer Complaint Database and Listen Notes both support?

Both platforms cover Data APIs, and APIs & SDKs workflows, so you can research those use cases in either tool before digging into the feature differences below.

Do CFPB Consumer Complaint Database and Listen Notes require subscriptions?

Both CFPB Consumer Complaint Database and Listen Notes keep freemium access with optional paid upgrades, so you can trial each platform before committing.

Which tool has mobile access?

Listen Notes ships a dedicated mobile experience, while CFPB Consumer Complaint Database focuses on web or desktop access.

What unique strengths set the two platforms apart?

CFPB Consumer Complaint Database differentiates itself with Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives., Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX., and Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published., whereas Listen Notes stands out for Podcast API v2: search, directory, insights; official client libraries; OpenAPI spec & mock server for keyless testing., Pricing tiers with concrete quotas: FREE (300 req/mo), PRO (base fee with 5k req/mo included + tiered overages), ENTERPRISE (annual contract, larger quotas, relaxed caching/no-logo)., and Plan-based search result caps & rate limits: FREE up to 30 results/query (2 req/s, 20 req/min); PRO up to 300 results/query (medium rate limit); ENTERPRISE up to 10,000 results/query (high rate limit)..

Curation & Accuracy

This directory blends AI‑assisted discovery with human curation. Entries are reviewed, edited, and organized with the goal of expanding coverage and sharpening quality over time. Your feedback helps steer improvements (because no single human can capture everything all at once).

Details change. Pricing, features, and availability may be incomplete or out of date. Treat listings as a starting point and verify on the provider’s site before making decisions. If you spot an error or a gap, send a quick note and I’ll adjust.