VOL. XCIV, NO. 247

★ FINANCIAL TOOLS & SERVICES DIRECTORY ★

PRICE: 5 CENTS

Thursday, December 4, 2025

Tool Comparison

CFPB Consumer Complaint Database vs ICE Index Platform (ICE Data Indices) comparison

Compare pricing, supported platforms, categories, and standout capabilities to decide which tool fits your workflow.

Quick takeaways

CFPB Consumer Complaint Database adds APIs & SDKs, and Regulatory Filings Monitoring coverage that ICE Index Platform (ICE Data Indices) skips.

ICE Index Platform (ICE Data Indices) includes Index Rebalancing categories that CFPB Consumer Complaint Database omits.

CFPB Consumer Complaint Database has a free tier, while ICE Index Platform (ICE Data Indices) requires a paid plan.

In depth comparison

CFPB Consumer Complaint Database

consumerfinance.gov

Official U.S. Consumer Financial Protection Bureau (CFPB) database of consumer financial complaints. Complaints are published after the company responds or after 15 days (whichever comes first); the database generally updates daily. Narratives are published only with consumer consent and are scrubbed to remove personal information. The dataset includes product/issue taxonomies, company names, location fields (state/ZIP with privacy rules), submission channel, dates, company response categories, timeliness, tags (e.g., servicemember, older adult) and more. UI provides filters, trends, and maps; API returns JSON/CSV/Excel formats for programmatic use.

Platforms

WebAPI

Pricing

Free

Quick highlights

Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.
Download tools on the site plus API endpoints for bulk or filtered pulls; annual and topical reports summarize trends.

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ICE Index Platform (ICE Data Indices)

indices.ice.com

Hands-on review

Enterprise-grade access to ICE’s full index family. The platform supports trial downloads, automated feeds by email or SFTP, and custom index creation with backtests. Many flagship fixed-income indices are available with live updates. Pricing and licensing are handled through direct sales engagement with ICE.

Platforms

WebAPI

Pricing

Subscription

Quick highlights

Web portal covering the complete ICE Data Indices universe, with current and historical performance data and constituent statistics.
Trial access spans more than 5,000 standard and customized indices, with results shown in local currency and translated into 39 base currencies (both hedged and unhedged).
Index Analysis tools let users view and download current and historical returns and statistics at both index and constituent level.
Automated delivery of top-level index data and constituent files via email or secure SFTP/managed file transfer.
Custom Index Tool for building blended or filtered indices and running historical backtests.

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Where they differ

CFPB Consumer Complaint Database

Distinct strengths include:

APIs & SDKs Regulatory Filings Monitoring

Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.

ICE Index Platform (ICE Data Indices)

Distinct strengths include:

Index Rebalancing

Web portal covering the complete ICE Data Indices universe, with current and historical performance data and constituent statistics.
Trial access spans more than 5,000 standard and customized indices, with results shown in local currency and translated into 39 base currencies (both hedged and unhedged).
Index Analysis tools let users view and download current and historical returns and statistics at both index and constituent level.
Automated delivery of top-level index data and constituent files via email or secure SFTP/managed file transfer.

Feature-by-feature breakdown

Attribute	CFPB Consumer Complaint Database	ICE Index Platform (ICE Data Indices)
Categories Which research workflows each platform targets	Shared: Data APIs, Data Visualizations Unique: APIs & SDKs, Regulatory Filings Monitoring	Shared: Data APIs, Data Visualizations Unique: Index Rebalancing
Asset types Supported asset classes and universes	Other	Bonds, Stocks, Commodities, Currencies
Experience levels Who each product is built for	Beginner, Intermediate, Advanced	Advanced
Platforms Where you can access the product	Web, API	Web, API
Pricing High-level pricing models	Free	Subscription
Key features Core capabilities called out by each vendor	Unique Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives. Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX. Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published. Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative. Download tools on the site plus API endpoints for bulk or filtered pulls; annual and topical reports summarize trends.	Unique Web portal covering the complete ICE Data Indices universe, with current and historical performance data and constituent statistics. Trial access spans more than 5,000 standard and customized indices, with results shown in local currency and translated into 39 base currencies (both hedged and unhedged). Index Analysis tools let users view and download current and historical returns and statistics at both index and constituent level. Automated delivery of top-level index data and constituent files via email or secure SFTP/managed file transfer. Custom Index Tool for building blended or filtered indices and running historical backtests. Scale: the fixed-income family alone includes roughly 6,000 indices tracking over $100T of securities across 43 currencies, spanning sovereign, investment-grade corporate, high yield, securitized, emerging markets, and U.S. municipals.
Tested Verified by hands-on testing inside Find My Moat	Not yet	Yes
Editor pick Featured inside curated shortlists	Standard listing	Standard listing

Frequently Asked Questions

Which workflows do CFPB Consumer Complaint Database and ICE Index Platform (ICE Data Indices) both support?

Both platforms cover Data APIs, and Data Visualizations workflows, so you can research those use cases in either tool before digging into the feature differences below.

Which tool offers a free plan?

CFPB Consumer Complaint Database offers a free entry point, while ICE Index Platform (ICE Data Indices) requires a paid subscription. Review the pricing table to see how the paid tiers compare.

How can you access CFPB Consumer Complaint Database and ICE Index Platform (ICE Data Indices)?

Both CFPB Consumer Complaint Database and ICE Index Platform (ICE Data Indices) prioritize web or desktop access. Investors wanting a mobile-first workflow may need to rely on responsive web views.

What unique strengths set the two platforms apart?

CFPB Consumer Complaint Database differentiates itself with Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives., Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX., and Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published., whereas ICE Index Platform (ICE Data Indices) stands out for Web portal covering the complete ICE Data Indices universe, with current and historical performance data and constituent statistics., Trial access spans more than 5,000 standard and customized indices, with results shown in local currency and translated into 39 base currencies (both hedged and unhedged)., and Index Analysis tools let users view and download current and historical returns and statistics at both index and constituent level..

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