Xero Limited XRO
ASXApplication softwareFinancials to Mar 31, 2026 · Updated Nov 11, 2026
Moat ranks
Balance sheet
| NZ$B | Mar '25 | Mar '26 |
|---|---|---|
| Cash | 0.8 | 0.9 |
| Securities | 1.6 | 1.0 |
| Debt | 1.2 | 2.0 |
| Net cash | 1.1 | -0.0 |
| Equity | 2.2 | 5.4 |
- Debt / EBITDA
- 2.79×
- Debt / equity
- 0.36×
- Leases (3/31/26)
- NZ$172M
- Diluted shares
- 176M
- Book value / share
- NZ$30.73
- Price / book
- 2.2×
- Net cash / share
- −NZ$0.11
- Market cap
- NZ$11.8B
- Enterprise value
- NZ$11.8B
Per-share record
Key indicators
| Indicator | Latest | Vs year ago | Last 8 halves |
|---|---|---|---|
| Revenue growth | 40.8% | +19.8 pts | |
| Operating margin | 11.5% | -5.3 pts | |
| FCF margin | 12.6% | -15.2 pts | |
| Capex / revenue | 14.5% | +1.4 pts | |
| ANZ paying customers | 2.8M | +7% | |
| ANZ monthly revenue churn | 0.9% | +0.0 pts | |
| ANZ revenue per ledger customer | NZ$48.89 | +17% | |
| International paying customers | 2.2M | +17% | |
| International monthly revenue churn | 1.5% | +0.2 pts |
Margins and growth from reported quarters; company KPIs as reported in results releases.
About XRO
Xero supplies cloud accounting, payroll, payments and reporting to small businesses and their advisors. ANZ generated 50.6% of FY26 revenue and International 49.4%.
- Data Workflow Lockin
Accounting ledgers, bank reconciliation history, and advisor workflows become embedded; migrating systems is disruptive and time-consuming.
- Interoperability Hub
Connections to banks, government agencies and more than 1,000 applications broaden what customers can do without changing ledgers, though most complement providers also support competing platforms.
- Suite Bundling
Accounting, payroll, payments and analytics are combined in the platform, supporting cross-sell and reducing the need for separate point solutions.
- Data Network Effects
Aggregated customer data now powers peer benchmarks, but the new feature has not yet demonstrated adoption, retention impact or a material data advantage over alternative datasets.
- Oct 12, 2026
Xero appointed Mark Durcan an independent non-executive director effective October12 after Anjali Joshi retired at the annual meeting. He will stand for election at the August2027 annual meeting. Source: Xero ASX market release, October12,2026, mirrored at https://www.marketindex.com.au/asx/xro/announcements/xero-appoints-mark-durcan-to-its-board-of-directors-3A703812.
- Oct 1, 2026
Xero raised US monthly plan prices to USD27, USD59 and USD97 and began removing multi-organization discounts, increasing revenue per customer but testing retention. Source: https://www.xero.com/us/pricing-plans/update/.
- Sep 16, 2026
Xero released Claude for Small Business and ChatGPT integrations, broadening access to live financial information through external AI tools. Source: https://blog.xero.com/product-updates/claude-for-small-business-chatgpt-ai-integrations-launch/.
- Aug 19, 2026
Xero introduced embedded Gusto payroll and Melio expense management in the US, expanding its financial suite while leaving adoption and retention gains to be demonstrated. Source: https://www.xero.com/ae/media-releases/xero-accelerates-us-growth-payments-payroll/.
- Jul 7, 2026
Xero launched its AUD500-per-month Ultra plan in Australia, adding multi-entity reporting and support to retain customers whose businesses become more complex. Source: https://www.xero.com/us/media-releases/xero-targets-medium-businesses-with-ultra/.
Ownership
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On this page
Financial record
| Fiscal year | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | Trend | Change 2017–26 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Per share (NZ$) | ||||||||||||
| Revenue | 2.15 | 2.96 | 3.97 | 5.02 | 5.66 | 7.39 | 9.33 | 11.21 | 13.60 | 15.66 | +24.7%/yr | |
| Cash flow | -0.03 | 0.44 | 0.82 | 1.16 | 1.46 | 1.59 | 2.60 | 3.87 | 5.25 | 5.31 | – | |
| Earnings | -0.50 | -0.18 | -0.19 | 0.02 | 0.13 | -0.06 | -0.76 | 1.14 | 1.47 | 0.95 | – | |
| Free cash flow | -0.51 | -0.13 | 0.12 | 0.29 | 0.45 | 0.08 | 0.81 | 2.34 | 3.40 | 2.95 | – | |
| Capex | 0.48 | 0.57 | 0.70 | 0.87 | 1.01 | 1.51 | 1.79 | 1.53 | 1.85 | 2.36 | +19.3%/yr | |
| Dividends | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | – | |
| Book value | 1.63 | 1.75 | 2.54 | 2.95 | 4.98 | 6.97 | 7.02 | 9.11 | 14.20 | 30.73 | +38.6%/yr | |
| Diluted shares (M) | 137 | 138 | 139 | 143 | 150 | 148 | 150 | 153 | 155 | 176 | +2.8%/yr | |
| Totals (NZ$B) | ||||||||||||
| Revenue | 0.3 | 0.4 | 0.6 | 0.7 | 0.8 | 1.1 | 1.4 | 1.7 | 2.1 | 2.8 | +28.1%/yr | |
| Operating income | -0.1 | -0.0 | -0.0 | 0.0 | 0.1 | 0.0 | 0.1 | 0.3 | 0.4 | 0.3 | – | |
| Net income | -0.1 | -0.0 | -0.0 | 0.0 | 0.0 | -0.0 | -0.1 | 0.2 | 0.2 | 0.2 | – | |
| Free cash flow | -0.1 | -0.0 | 0.0 | 0.0 | 0.1 | 0.0 | 0.1 | 0.4 | 0.5 | 0.5 | – | |
| Buybacks | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | – | |
| Dividends | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | – | |
| Net cash | 0.1 | 0.1 | 0.1 | 0.1 | 0.3 | 0.1 | 0.1 | 0.4 | 1.1 | -0.0 | −NZ$0.1B | |
| Margins & returns (%) | ||||||||||||
| Gross margin | 76.5 | 81.5 | 83.6 | 85.2 | 86.0 | 87.3 | 87.3 | 88.2 | 89.0 | 83.9 | +7.3 pts | |
| Operating margin | -23.9 | -5.4 | -1.6 | 4.6 | 7.3 | 3.2 | 4.1 | 14.9 | 17.2 | 11.5 | +35.4 pts | |
| Net margin | -23.4 | -6.1 | -4.9 | 0.5 | 2.3 | -0.8 | -8.1 | 10.2 | 10.8 | 6.1 | +29.5 pts | |
| FCF margin | -23.9 | -4.4 | 3.0 | 5.8 | 8.0 | 1.1 | 8.7 | 20.9 | 25.0 | 18.8 | +42.8 pts | |
| ROIC | -46.1 | -9.9 | -2.5 | 7.6 | 9.0 | 2.6 | 4.3 | 19.0 | 23.9 | 4.2 | +50.3 pts | |
| Return on equity | -30.8 | -10.3 | -7.7 | 0.8 | 2.7 | -0.9 | -10.8 | 12.5 | 10.4 | 3.1 | +33.9 pts | |
| R&D % of revenue | 31.6 | 28.6 | 24.9 | 24.8 | 29.4 | 33.9 | 35.0 | 30.7 | 29.4 | 27.8 | -3.8 pts | |
| Stock pay % of revenue | 4.0 | 4.2 | 5.2 | 4.8 | 5.0 | 5.6 | 5.8 | 5.6 | 7.2 | 8.7 | +4.8 pts | |
| Capex % of revenue | 22.4 | 19.5 | 17.7 | 17.4 | 17.8 | 20.5 | 19.2 | 13.6 | 13.6 | 15.1 | -7.4 pts | |
Change uses 2017 and 2026 only: compound annual growth for amounts, points for margins and returns, and the change in amount for net cash. A dash means no 2017 base. Trend shows the fiscal years.
Moat
Moat scorecard
- Strength
- Confidence
- Structure
- Oligopoly
- Durability
- durable
- Trajectory
- stable
- Pricing power
- moderate
- Australia and New Zealand50.6%4 claims
- International49.4%4 claims
Moat claims
- Applies to
- Australia and New Zealand
- Confidence
- Durability
- durable
- Trajectory
- stableas of Oct 6, 2026
Accounting ledgers, bank reconciliation history, and advisor workflows become embedded; migrating systems is disruptive and time-consuming.
ANZ monthly revenue churn increased from 0.81% to 0.85% in FY26, but 2.751 million paying customers still support strong ledger retention.
- ANZ paying customers2,751,000+7%
- ANZ monthly revenue churn0.9%+0.0 pts
- ANZ revenue per ledger customerNZ$48.89+17%
- Improved data portability / migration tooling
- Commoditization of core bookkeeping features
- AI-native accounting entrants reducing setup friction
- SourceXero Annual Report 2026 - Platform scopeMay 14, 2026
- SourceXero Annual Report 2026 - ANZ churnMay 14, 2026
- NewsXero targets Australia's medium-sized businesses with launch of UltraJul 7, 2026
- Applies to
- Australia and New Zealand
- Confidence
- Durability
- medium
- Trajectory
- stableas of Oct 6, 2026
Connections to banks, government agencies and more than 1,000 applications broaden what customers can do without changing ledgers, though most complement providers also support competing platforms.
More than 1,000 connected apps and new Microsoft, Claude and ChatGPT access broaden useful connections, but active integration use and retention gains are not disclosed.
- ANZ paying customers2,751,000+7%
- Connected applications≥1,000
- Banks and developers support competing platforms
- API or integration failures reduce trust
- Open standards make connections easier to replicate
- SourceXero Annual Report 2026 - About XeroMay 14, 2026
- NewsXero targets Australia's medium-sized businesses with launch of UltraJul 7, 2026
- NewsXero extends live financial data into Claude for Small Business and ChatGPTSep 16, 2026
- Applies to
- Australia and New Zealand
- Confidence
- Durability
- medium
- Trajectory
- stableas of Oct 6, 2026
Accounting, payroll, payments and analytics are combined in the platform, supporting cross-sell and reducing the need for separate point solutions.
FY26 ledger ARPC reached NZ$48.89 in ANZ and NZ$54.20 internationally; new reporting, payroll and payments add scope, but price rises and acquisition mix also explain ARPC.
- ANZ revenue per ledger customerNZ$48.89+17%
- Best-of-breed point solutions outperform bundled modules
- Higher-priced bundles drive plan downgrades
- SourceXero Annual Report 2026 - About XeroMay 14, 2026
- NewsXero targets Australia's medium-sized businesses with launch of UltraJul 7, 2026
- Applies to
- Australia and New Zealand
- Confidence
- Durability
- medium
- Trajectory
- stableas of Oct 6, 2026
Aggregated customer data now powers peer benchmarks, but the new feature has not yet demonstrated adoption, retention impact or a material data advantage over alternative datasets.
Industry Benchmarks uses pooled customer data, but no paid adoption, benchmark usage or retention effect has been reported since its June 2026 launch.
- Notifiable privacy incidents2
- Privacy rules restrict aggregation or permitted uses
- Sparse cohorts reduce benchmark quality
- Competitors offer comparable benchmarking data
- FY26 included two privacy incidents requiring regulator notification, both now closed; more data use raises trust and compliance demands.
- NewsXero Introduces Industry Benchmarking Intelligence for Small BusinessesJun 29, 2026
- SourceXero Sustainability Report FY2026, privacy incidentsMay 14, 2026
- Applies to
- International
- Confidence
- Durability
- durable
- Trajectory
- narrowingas of Oct 6, 2026
The live ledger, transaction history, tax workflows, bank feeds and advisor processes make migration disruptive once Xero becomes the financial system of record.
International monthly revenue churn rose from 1.31% to 1.48% in FY26 as direct-channel acquisition increased; the financial system remains embedded, but retention weakened.
- International paying customers2,169,000+17%
- International monthly revenue churn1.5%+0.2 pts
- International revenue per ledger customerNZ$54.20+9%
- International acquisition payback17-17%
- Improved migration tooling and data portability
- AI-native entrants lower setup and switching costs
- Accountants multi-home across ledgers
- SourceXero Annual Report 2026 - About XeroMay 14, 2026
- SourceXero Annual Report 2026 - International churnMay 14, 2026
- NewsXero Announces New AI Innovations at Xerocon London as it Powers 5 Million Customers GloballyJul 9, 2026
- Applies to
- International
- Confidence
- Durability
- medium
- Trajectory
- stableas of Oct 6, 2026
A large set of third-party apps and bank connections broadens Xero finance workflows, though banks and application providers commonly integrate with multiple accounting platforms.
More than 1,000 connected apps and new Microsoft, Claude and ChatGPT access broaden useful connections, but active integration use and retention gains are not disclosed.
- International paying customers2,169,000+17%
- Connected applications≥1,000
- API pricing/policy changes reducing developer participation
- Security incidents in integrations reducing trust
- Competitors building equivalent integration hubs
- Applies to
- International
- Confidence
- Durability
- medium
- Trajectory
- stableas of Oct 6, 2026
Integrated positioning (accounting + payroll + payments) supports cross-sell and reduces point-solution adoption.
FY26 ledger ARPC reached NZ$48.89 in ANZ and NZ$54.20 internationally; new reporting, payroll and payments add scope, but price rises and acquisition mix also explain ARPC.
- International revenue per ledger customerNZ$54.20+9%
- International acquisition payback17-17%
- International revenue per combined customerNZ$63.74
- Best-of-breed point solutions outperforming bundled modules
- Partners resisting bundled offerings that reduce their differentiation
- SourceXero Annual Report 2026 - About XeroMay 14, 2026
- NewsXero Announces New AI Innovations at Xerocon London as it Powers 5 Million Customers GloballyJul 9, 2026
- NewsXero announces embedded Gusto payroll and Melio expense managementAug 19, 2026
- Applies to
- International
- Confidence
- Durability
- medium
- Trajectory
- stableas of Oct 6, 2026
Aggregated global customer data powers peer benchmarks, but the new feature has not yet demonstrated adoption, retention impact or a material data advantage over alternative datasets.
Industry Benchmarks uses pooled customer data, but no paid adoption, benchmark usage or retention effect has been reported since its June 2026 launch.
- Notifiable privacy incidents2
- Privacy rules restrict aggregation or permitted uses
- Sparse cohorts reduce benchmark quality
- Competitors offer comparable benchmarking data
- FY26 included two privacy incidents requiring regulator notification, both now closed; more data use raises trust and compliance demands.
- NewsXero Introduces Industry Benchmarking Intelligence for Small BusinessesJun 29, 2026
- SourceXero Sustainability Report FY2026, privacy incidentsMay 14, 2026
Profile change log
- Nov 11, 2026 · business change
Xero appointed Mark Durcan an independent non-executive director effective October12 after Anjali Joshi retired at the annual meeting. He will stand for election at the August2027 annual meeting. Source: Xero ASX market release, October12,2026, mirrored at https://www.marketindex.com.au/asx/xro/announcements/xero-appoints-mark-durcan-to-its-board-of-directors-3A703812.
- Oct 6, 2026 · analyst revision
International ledger retention is narrowing as monthly revenue churn rises. Suite and integration advantages remain stable; app and AI launches still lack evidence of adoption or retention gains. Privacy disclosures add a measurable risk to data-based features. The FY2026 mix and competing cases distinguish the ledger business from acquired payments.
- Oct 6, 2026 · business change
Xero raised US monthly plan prices to USD27, USD59 and USD97 and began removing multi-organization discounts, increasing revenue per customer but testing retention. Source: https://www.xero.com/us/pricing-plans/update/.
- Oct 6, 2026 · business change
Xero released Claude for Small Business and ChatGPT integrations, broadening access to live financial information through external AI tools. Source: https://blog.xero.com/product-updates/claude-for-small-business-chatgpt-ai-integrations-launch/.
- Oct 6, 2026 · business change
Xero introduced embedded Gusto payroll and Melio expense management in the US, expanding its financial suite while leaving adoption and retention gains to be demonstrated. Source: https://www.xero.com/ae/media-releases/xero-accelerates-us-growth-payments-payroll/.
- Oct 6, 2026 · business change
Xero launched its AUD500-per-month Ultra plan in Australia, adding multi-entity reporting and support to retain customers whose businesses become more complex. Source: https://www.xero.com/us/media-releases/xero-targets-medium-businesses-with-ultra/.
- Oct 6, 2026 · business change
Xero connected live financial data to Microsoft 365, extending access beyond its own interface while keeping the ledger as the source of records. Source: https://www.xero.com/ae/media-releases/xero-launches-integration-with-microsoft-365/.
- Oct 6, 2026 · business change
Xero launched Industry Benchmarks using pooled customer data, adding an analytics service whose paid adoption and retention effect remain unreported. Source: https://www.xero.com/uk/media-releases/xero-introduces-industry-benchmarking-intelligence-for-small-businesses/.
- Oct 6, 2026 · business change
Xero acquired Melio for initial USD2.5 billion consideration plus closing adjustments, adding US bill payments and distribution while raising funding, integration and loss exposure. Source: FY2026 Annual Report.
- Oct 6, 2026 · business change
Sukhinder Singh Cassidy became CEO, beginning a change toward tighter spending and a focused accounting, payroll and payments strategy. Source: FY2023 Annual Report, https://brandfolder.xero.com/8HSCTPAX/as/4gvpkxzbcbvgq8k48f3vhtw/FY23_Annual_Report.
Industry & peers
Peer map
Hover a point for its values; click a peer to compare. Dashed lines: industry medians.
ANZ small-business financial software
Accounting ledgers and connected payroll, payments, tax and reporting applications for small and growing businesses and their advisors in Australia and New Zealand. Excludes large-enterprise ERP, banking credit and accounting labor; payroll and payments are adjacent competitive services rather than an exclusive accounting rail.
- Xero
- MYOB
- Reckon
| Stocks | Moat | Gross m. | Op. m. | |
|---|---|---|---|---|
| XRO | 82 | 83.9% | 11.5% | |
| Industry median | 31 | 78 | 75.8% | 19.9% |
| Sector median | 77 | 75 | 64.7% | 23.8% |
| All stocks median | 398 | 76 | 53.1% | 20.0% |
Moat medians cover every stock. Margin medians count only stocks with collected numbers and need at least three.
Drivers & risks
- Mandatory digital payroll and tax records create repeat demand; Australian Payday Super increases the value of accurate, fast connections.
- Migration from spreadsheets and older software supports cloud adoption, while accountants and bookkeepers train and refer customers.
- A larger business needs payroll, payments, multi-entity reporting and controls, creating expansion revenue for capable ledger platforms.
- Automation saves bookkeeping labor and can support higher prices if users see a clear return.
- Small-business formation, employment and payment volume follow the economy; recurring compliance softens this exposure.
- Established rivals can bundle accounting and payroll or offer cheaper plans; independent apps support more than one ledger.
- Business failures, weaker sales and high borrowing costs reduce the pool of paying firms, payroll headcount and transaction volume.
- Price increases and bundle changes can cause downgrades or switching when customers change advisors.
- Payroll, bank-feed or tax-filing outages create direct customer costs, and privacy incidents can damage trust.
- Cloud hosting, engineering wages and AI inference raise supplier costs; AUD/NZD movements change New Zealand-reported revenue and costs.
Bulls & bears
Can Xero turn its US payments and AI expansion into sustained organic customer cash generation while preserving ledger retention after price increases?
Arguments
What to watch
- 1ANZ and International monthly revenue churn excluding Melio
- 2Organic US ledger customer additions and Melio direct paying customers, without acquisition additions
- 3Ledger ARPC excluding Melio, payments revenue and capitalized development cash spending
- 4Melio adjusted EBITDA progress and group operating cash flow after software capex
- 5International acquisition payback and gross margin excluding the acquired payments mix
Next check: November 12, 2026 H1 FY2027 results: compare churn, organic US growth, Melio losses and capitalized development. October 1 US prices affect the following half year, so recheck their retention effect with FY2027 full-year results on May 20, 2027. Dates: https://www.xero.com/us/investors/.
Sources: company filings and dated sources collected for Find My Moat; market cap as of Oct 6, 2026. Not investment advice.
Free to reuse, commercially too, with a credit link. See the data license.
Moat Score 82/100 by <a href="https://www.findmymoat.com/stocks/XASX:XRO">Find My Moat</a> (as of September 2026)Curation & Accuracy
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