VOL. XCIV, NO. 247

★ FINANCIAL TOOLS & SERVICES DIRECTORY ★

PRICE: 5 CENTS

Sunday, October 5, 2025

View CFPB Consumer Complaint Database View Trackly Back to Home

Head-to-head

CFPB Consumer Complaint Database vs Trackly comparison

Compare pricing, supported platforms, categories, and standout capabilities to decide which tool fits your workflow.

Quick takeaways

CFPB Consumer Complaint Database adds Data APIs, and Data Visualizations coverage that Trackly skips.

Trackly includes Alerts, and Webhooks categories that CFPB Consumer Complaint Database omits.

CFPB Consumer Complaint Database highlights: Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives., Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX., and Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published..

Trackly is known for: Visual change summaries in email (diff highlights) with interactive compare UI., Noise filtering via “Ignore small changes” for counts, relative dates, paging, etc., and Track just part of a page using a CSS selector (partial‑section monitoring)..

CFPB Consumer Complaint Database

consumerfinance.gov

Official U.S. Consumer Financial Protection Bureau (CFPB) database of consumer financial complaints. Complaints are published after the company responds or after 15 days (whichever comes first); the database generally updates daily. Narratives are published only with consumer consent and are scrubbed to remove personal information. The dataset includes product/issue taxonomies, company names, location fields (state/ZIP with privacy rules), submission channel, dates, company response categories, timeliness, tags (e.g., servicemember, older adult) and more. UI provides filters, trends, and maps; API returns JSON/CSV/Excel formats for programmatic use.

Platforms

Web

API

Pricing

Free

Quick highlights

Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.
Download tools on the site plus API endpoints for bulk or filtered pulls; annual and topical reports summarize trends.

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Trackly

trackly.io

Website & PDF change‑detection for business users (legal, banking, competitive intel). Features include visual diffs in email, partial‑page CSS selection, noise filtering (“Ignore small changes”), hourly/daily/weekly schedules, bulk CSV/Excel import, team workflows, and enterprise‑grade unblocking. An authenticated REST API and change‑notification webhook are available on paid plans/enterprise. Not a finance‑data provider per se; commonly used to watch IR pages, regulators, central banks, fee/terms pages, and other sources relevant to investing workflows. Pricing shows 30‑day trial and a free plan (3 tracks). Enterprise starts “from $229/mo” (annual) with 10 seats; support articles mention up to ~2,000–5,000+ tracks depending on quote. No native broker/data integrations disclosed.

Platforms

Web

API

Pricing

Free

Subscription

Quick highlights

Visual change summaries in email (diff highlights) with interactive compare UI.
Noise filtering via “Ignore small changes” for counts, relative dates, paging, etc.
Track just part of a page using a CSS selector (partial‑section monitoring).
Schedules: hourly, daily, or weekly checks; multiple recipients per track.
Bulk import (CSV/Excel) and assisted onboarding for large lists.

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Overlap

Shared focus areas

2 overlaps

Mutual strengths include APIs & SDKs, and Regulatory Filings Monitoring.

Where they differ

CFPB Consumer Complaint Database

Distinct strengths include:

Data APIs

Data Visualizations

Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.

Trackly

Distinct strengths include:

Alerts

Webhooks

Visual change summaries in email (diff highlights) with interactive compare UI.
Noise filtering via “Ignore small changes” for counts, relative dates, paging, etc.
Track just part of a page using a CSS selector (partial‑section monitoring).
Schedules: hourly, daily, or weekly checks; multiple recipients per track.

Feature-by-feature breakdown

Attribute	CFPB Consumer Complaint Database	Trackly
Categories Which research workflows each platform targets	Shared: APIs & SDKs, Regulatory Filings Monitoring Unique: Data APIs, Data Visualizations	Shared: APIs & SDKs, Regulatory Filings Monitoring Unique: Alerts, Webhooks
Asset types Supported asset classes and universes	Other	Other
Experience levels Who each product is built for	Beginner, Intermediate, Advanced	Beginner, Intermediate, Advanced
Platforms Where you can access the product	Web, API	Web, API
Pricing High-level pricing models	Free	Free, Subscription
Key features Core capabilities called out by each vendor	Unique Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives. Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX. Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published. Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative. Download tools on the site plus API endpoints for bulk or filtered pulls; annual and topical reports summarize trends.	Unique Visual change summaries in email (diff highlights) with interactive compare UI. Noise filtering via “Ignore small changes” for counts, relative dates, paging, etc. Track just part of a page using a CSS selector (partial‑section monitoring). Schedules: hourly, daily, or weekly checks; multiple recipients per track. Bulk import (CSV/Excel) and assisted onboarding for large lists. Best‑in‑class PDF monitoring tuned for large, text‑heavy legal/financial docs.
Tested Verified by hands-on testing inside Find My Moat	Not yet	Not yet
Editor pick Featured inside curated shortlists	Standard listing	Standard listing

Frequently Asked Questions

Which workflows do CFPB Consumer Complaint Database and Trackly both support?

Both platforms cover APIs & SDKs, and Regulatory Filings Monitoring workflows, so you can research those use cases in either tool before digging into the feature differences below.

Do CFPB Consumer Complaint Database and Trackly require subscriptions?

Both CFPB Consumer Complaint Database and Trackly keep freemium access with optional paid upgrades, so you can trial each platform before committing.

How can you access CFPB Consumer Complaint Database and Trackly?

Both CFPB Consumer Complaint Database and Trackly prioritize web or desktop access. Investors wanting a mobile-first workflow may need to rely on responsive web views.

What unique strengths set the two platforms apart?

CFPB Consumer Complaint Database differentiates itself with Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives., Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX., and Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published., whereas Trackly stands out for Visual change summaries in email (diff highlights) with interactive compare UI., Noise filtering via “Ignore small changes” for counts, relative dates, paging, etc., and Track just part of a page using a CSS selector (partial‑section monitoring)..

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Stay on top of related tools

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