VOL. XCIV, NO. 247

★ FINANCIAL TOOLS & SERVICES DIRECTORY ★

PRICE: 5 CENTS

Sunday, October 5, 2025

View CFPB Consumer Complaint DatabaseView DiffcheckerBack to Home

Head-to-head

CFPB Consumer Complaint Database vs Diffchecker comparison

Compare pricing, supported platforms, categories, and standout capabilities to decide which tool fits your workflow.

Quick takeaways

CFPB Consumer Complaint Database adds Data APIs, Data Visualizations, and Regulatory Filings Monitoring coverage that Diffchecker skips.

Diffchecker includes Diff View categories that CFPB Consumer Complaint Database omits.

CFPB Consumer Complaint Database highlights: Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives., Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX., and Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published..

Diffchecker is known for: Supports multi-format comparisons: text, images, PDFs, Excel files, and folders., Desktop apps allow fully offline diffs, ensuring comparisons never leave the user’s computer., and Real-time text diffing, diff merging, dark mode, and export to PDF..

CFPB Consumer Complaint Database logo

CFPB Consumer Complaint Database

consumerfinance.gov

Official U.S. Consumer Financial Protection Bureau (CFPB) database of consumer financial complaints. Complaints are published after the company responds or after 15 days (whichever comes first); the database generally updates daily. Narratives are published only with consumer consent and are scrubbed to remove personal information. The dataset includes product/issue taxonomies, company names, location fields (state/ZIP with privacy rules), submission channel, dates, company response categories, timeliness, tags (e.g., servicemember, older adult) and more. UI provides filters, trends, and maps; API returns JSON/CSV/Excel formats for programmatic use.

Platforms

Web
API

Pricing

Free

Quick highlights

  • Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
  • Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
  • Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
  • Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.
  • Download tools on the site plus API endpoints for bulk or filtered pulls; annual and topical reports summarize trends.

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Diffchecker logo

Diffchecker

diffchecker.com

Diffchecker is a comparison tool for text, images, PDFs, Excel files, and folders. The free Basic plan is web-only, while Pro + Desktop adds offline diffs, ad-free usage, real-time text comparison, and desktop apps. Legal and Enterprise tiers include integrations (e.g. iManage) and advanced admin features. Enterprise also offers SAML SSO, SCIM provisioning, and priority support. An API is available with free and paid plans, and a 14-day trial is offered for Pro/Desktop plans.

Platforms

Web
Desktop
API

Pricing

Free
Subscription

Quick highlights

  • Supports multi-format comparisons: text, images, PDFs, Excel files, and folders.
  • Desktop apps allow fully offline diffs, ensuring comparisons never leave the user’s computer.
  • Real-time text diffing, diff merging, dark mode, and export to PDF.
  • Syntax highlighting for 20+ programming languages with character-by-character precision.
  • Public HTTP API supports text, image, PDF, and Excel diffs with tiered monthly quotas and input size limits.

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Overlap

Shared focus areas

1 overlap

Both tools cover this research theme.

Where they differ

CFPB Consumer Complaint Database

Distinct strengths include:

Data APIs
Data Visualizations
Regulatory Filings Monitoring
  • Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
  • Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
  • Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
  • Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.

Diffchecker

Distinct strengths include:

Diff View
  • Supports multi-format comparisons: text, images, PDFs, Excel files, and folders.
  • Desktop apps allow fully offline diffs, ensuring comparisons never leave the user’s computer.
  • Real-time text diffing, diff merging, dark mode, and export to PDF.
  • Syntax highlighting for 20+ programming languages with character-by-character precision.

Feature-by-feature breakdown

AttributeCFPB Consumer Complaint DatabaseDiffchecker
Categories

Which research workflows each platform targets

Shared: APIs & SDKs

Unique: Data APIs, Data Visualizations, Regulatory Filings Monitoring

Shared: APIs & SDKs

Unique: Diff View

Asset types

Supported asset classes and universes

Other

Other

Experience levels

Who each product is built for

Beginner, Intermediate, Advanced

Beginner, Intermediate, Advanced

Platforms

Where you can access the product

Web, API

Web, Desktop, API

Pricing

High-level pricing models

Free

Free, Subscription

Key features

Core capabilities called out by each vendor

Unique

  • Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
  • Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
  • Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
  • Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.
  • Download tools on the site plus API endpoints for bulk or filtered pulls; annual and topical reports summarize trends.

Unique

  • Supports multi-format comparisons: text, images, PDFs, Excel files, and folders.
  • Desktop apps allow fully offline diffs, ensuring comparisons never leave the user’s computer.
  • Real-time text diffing, diff merging, dark mode, and export to PDF.
  • Syntax highlighting for 20+ programming languages with character-by-character precision.
  • Public HTTP API supports text, image, PDF, and Excel diffs with tiered monthly quotas and input size limits.
  • API authentication uses an email query for the free tier, and API keys for paid plans.
Tested

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Editor pick

Featured inside curated shortlists

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Frequently Asked Questions

Which workflows do CFPB Consumer Complaint Database and Diffchecker both support?

Both platforms cover APIs & SDKs workflows, so you can research those use cases in either tool before digging into the feature differences below.

Do CFPB Consumer Complaint Database and Diffchecker require subscriptions?

Both CFPB Consumer Complaint Database and Diffchecker keep freemium access with optional paid upgrades, so you can trial each platform before committing.

How can you access CFPB Consumer Complaint Database and Diffchecker?

Both CFPB Consumer Complaint Database and Diffchecker prioritize web or desktop access. Investors wanting a mobile-first workflow may need to rely on responsive web views.

What unique strengths set the two platforms apart?

CFPB Consumer Complaint Database differentiates itself with Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives., Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX., and Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published., whereas Diffchecker stands out for Supports multi-format comparisons: text, images, PDFs, Excel files, and folders., Desktop apps allow fully offline diffs, ensuring comparisons never leave the user’s computer., and Real-time text diffing, diff merging, dark mode, and export to PDF..

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Curation & Accuracy

This directory blends AI‑assisted discovery with human curation. Entries are reviewed, edited, and organized with the goal of expanding coverage and sharpening quality over time. Your feedback helps steer improvements (because no single human can capture everything all at once).

Details change. Pricing, features, and availability may be incomplete or out of date. Treat listings as a starting point and verify on the provider’s site before making decisions. If you spot an error or a gap, send a quick note and I’ll adjust.