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Tuesday, December 30, 2025

SAP SE

SAP · XETRA

Market cap (USD)$285.7B
SectorTechnology
CountryDE
Data as of
Moat score
65/ 100

Weighted average of segment moat scores, combining moat strength, durability, confidence, market structure, pricing power, and market share.

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Overview

SAP is a German enterprise software vendor with two primary reported segments: Cloud and Software (the majority of revenue) and Services. The strongest moats sit in the ERP-centered software stack, driven by workflow/data lock-in, suite bundling, and an extensive partner ecosystem that delivers implementation capacity and complements. Recurring support and cloud subscriptions provide multi-year revenue visibility, while professional services are more competitive and lower-moat.

Primary segment

Cloud and Software

Market structure

Oligopoly

Market share

HHI:

Coverage

2 segments · 5 tags

Updated 2025-12-30

Segments

Cloud and Software

Enterprise application software suites and cloud subscriptions (ERP-centric) plus platform services

Revenue

87.3%

Structure

Oligopoly

Pricing

moderate

Share

Peers

ORCLMSFTCRMNOW+1

Services

Enterprise software consulting, implementation, and premium support (SAP landscapes)

Revenue

12.7%

Structure

Competitive

Pricing

weak

Share

Peers

ACNIBMCTSHDXC

Moat Claims

Cloud and Software

Enterprise application software suites and cloud subscriptions (ERP-centric) plus platform services

SAP-reported segment includes cloud revenue, software licenses, and software support (FY2024).

Oligopoly

Data Workflow Lockin

Demand

Strength: 4/5 · Durability: durable · Confidence: 4/5 · 2 evidence

Core ERP and adjacent suites sit in the system-of-record layer; migrations and process redesign create high change costs.

Erosion risks

  • Rise of modular, API-first best-of-breed stacks reduces suite dependence
  • Customer migrations to competitor clouds during major ERP refresh cycles
  • Data portability and interoperability mandates

Leading indicators

  • Net retention / renewal rates for cloud subscriptions
  • Share of customers adopting S/4HANA Cloud vs legacy ECC
  • Customer reported churn or competitive displacement in large deals

Counterarguments

  • Large enterprises can multi-vendor and standardize on hyperscalers with alternative app ecosystems
  • Cloud-native ERPs can win greenfield deployments faster than SAP migrations

Suite Bundling

Demand

Strength: 4/5 · Durability: durable · Confidence: 3/5 · 1 evidence

ERP-centered suite plus adjacent LoB apps and analytics/AI creates cross-sell and reduces point-solution penetration in core processes.

Erosion risks

  • Customer pushback against bundled pricing
  • Regulatory scrutiny of tying/bundling in enterprise software
  • Best-of-breed vendors winning specific LoB categories

Leading indicators

  • Attach rates of BTP / analytics / LoB apps to core ERP deals
  • Average contract value (ACV) expansion for existing customers
  • Competitive win/loss on core ERP with/without suite

Counterarguments

  • Enterprises increasingly procure modularly and integrate through iPaaS
  • Suites can lag specialist functionality, driving selective replacement

Ecosystem Complements

Network

Strength: 4/5 · Durability: durable · Confidence: 4/5 · 2 evidence

Large partner ecosystem builds extensions and delivers implementation capacity, reinforcing SAP adoption and creating complements around BTP and ERP.

Erosion risks

  • Partner talent shifts toward competing platforms
  • Quality/control issues in partner-delivered implementations
  • Platform commoditization reduces extension differentiation

Leading indicators

  • Number of active partners and certified consultants
  • Partner-sourced pipeline / % revenue influenced by partners
  • Marketplace extension growth and usage

Counterarguments

  • Systems integrators can be platform-agnostic and steer customers to alternatives
  • Partners capture much of services profit, limiting SAP ability to enforce quality/pricing

Long Term Contracts

Demand

Strength: 3/5 · Durability: medium · Confidence: 4/5 · 2 evidence

Recurring support and cloud subscriptions (plus multi-year cloud backlog) increase revenue visibility and reduce short-term competitive pressure at renewal.

Erosion risks

  • Renewal repricing pressure during IT budget downturns
  • Customer migrations off maintenance to competitor SaaS during modernization cycles
  • Shorter contract durations in SMB/upper mid-market

Leading indicators

  • Cloud backlog / remaining performance obligations trend
  • Recurring revenue mix and renewal rate
  • Support revenue stability vs cloud migration pace

Counterarguments

  • Contracts renew, but customers can use renewal cycles to demand concessions
  • Cloud contracts can be repriced downward if value perception declines

Compliance Advantage

Legal

Strength: 3/5 · Durability: medium · Confidence: 3/5 · 1 evidence

Capabilities oriented toward public sector and regulated customers (e.g., security, sovereign cloud initiatives) can be a differentiator in high-compliance deployments.

Erosion risks

  • Regulation changes faster than product/security roadmap
  • Government procurement shifts toward open standards and interoperability
  • Competition from hyperscaler sovereign cloud offerings

Leading indicators

  • Public sector cloud wins and renewals
  • Security/compliance certifications achieved and maintained
  • Incidents that trigger increased scrutiny (breaches, outages)

Counterarguments

  • Large competitors also invest heavily in compliance certifications and sovereign cloud
  • Public-sector buying can be price-sensitive and policy-driven

Services

Enterprise software consulting, implementation, and premium support (SAP landscapes)

Includes consulting, premium support, and other services revenue (FY2024).

Competitive

Brand Trust

Demand

Strength: 2/5 · Durability: medium · Confidence: 3/5 · 1 evidence

SAP-branded support tiers can be trusted for mission-critical operations, but systems integrators often capture implementation spend.

Erosion risks

  • Customers prefer independent SIs for transformation programs
  • Delivery quality issues can damage trust quickly
  • Talent scarcity and wage inflation reduce differentiation

Leading indicators

  • Services attach rate to cloud deals
  • Customer satisfaction/NPS for premium support programs
  • Share of services delivered by SAP vs partners

Counterarguments

  • Global SIs (and boutique firms) often have deeper implementation benches and industry-specific accelerators
  • Services are easier to substitute than core software

Evidence

other
SAP Integrated Report 2024 (PDF)

...run our customers' most mission-critical business processes end to end.

Positions SAP software as core to end-to-end business processes, consistent with high workflow lock-in.

other
SAP Integrated Report 2024 (PDF)

...unmatched wealth of business data stored in SAP systems...

Highlights concentration of enterprise business data inside SAP landscapes, increasing migration friction.

other
SAP Integrated Report 2024 (PDF)

...Business Suite offering in the cloud...

SAP explicitly frames a cloud Business Suite approach, consistent with bundling across end-to-end processes.

other
SAP Integrated Report 2024 (PDF)

...customers, and our partner ecosystem to unlock innovation...

SAP describes BTP as enabling customers and partners to build/integrate/extend, supporting an ecosystem complements moat.

other
SAP Integrated Report 2024 (PDF)

Our worldwide ecosystem of more than 25,000 partners...

Scale of partner base supports implementation capacity and complements.

Showing 5 of 9 sources.

Risks & Indicators

Erosion risks

  • Rise of modular, API-first best-of-breed stacks reduces suite dependence
  • Customer migrations to competitor clouds during major ERP refresh cycles
  • Data portability and interoperability mandates
  • Customer pushback against bundled pricing
  • Regulatory scrutiny of tying/bundling in enterprise software
  • Best-of-breed vendors winning specific LoB categories

Leading indicators

  • Net retention / renewal rates for cloud subscriptions
  • Share of customers adopting S/4HANA Cloud vs legacy ECC
  • Customer reported churn or competitive displacement in large deals
  • Attach rates of BTP / analytics / LoB apps to core ERP deals
  • Average contract value (ACV) expansion for existing customers
  • Competitive win/loss on core ERP with/without suite
Created 2025-12-30
Updated 2025-12-30

Curation & Accuracy

This directory blends AI‑assisted discovery with human curation. Entries are reviewed, edited, and organized with the goal of expanding coverage and sharpening quality over time. Your feedback helps steer improvements (because no single human can capture everything all at once).

Details change. Pricing, features, and availability may be incomplete or out of date. Treat listings as a starting point and verify on the provider’s site before making decisions. If you spot an error or a gap, send a quick note and I’ll adjust.