VOL. XCIV, NO. 247

★ FINANCIAL TOOLS & SERVICES DIRECTORY ★

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Sunday, October 5, 2025

View CFPB Consumer Complaint Database View Observatory of Economic Complexity (OEC)Back to Home

Head-to-head

CFPB Consumer Complaint Database vs Observatory of Economic Complexity (OEC) comparison

Compare pricing, supported platforms, categories, and standout capabilities to decide which tool fits your workflow.

Quick takeaways

CFPB Consumer Complaint Database adds APIs & SDKs, and Regulatory Filings Monitoring coverage that Observatory of Economic Complexity (OEC) skips.

Observatory of Economic Complexity (OEC) includes Shipping & Trade, Education, and Blogs categories that CFPB Consumer Complaint Database omits.

CFPB Consumer Complaint Database highlights: Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives., Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX., and Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published..

Observatory of Economic Complexity (OEC) is known for: Visualizations and rankings based on Economic Complexity Index (ECI) and Product Complexity Index (PCI), with reports by HS classification., Monthly international trade data and subnational coverage across 30+ countries available on Pro plans., and Premium tier adds company-level U.S. Bill of Lading data through a Company Explorer sourced from U.S. Customs..

CFPB Consumer Complaint Database

consumerfinance.gov

Official U.S. Consumer Financial Protection Bureau (CFPB) database of consumer financial complaints. Complaints are published after the company responds or after 15 days (whichever comes first); the database generally updates daily. Narratives are published only with consumer consent and are scrubbed to remove personal information. The dataset includes product/issue taxonomies, company names, location fields (state/ZIP with privacy rules), submission channel, dates, company response categories, timeliness, tags (e.g., servicemember, older adult) and more. UI provides filters, trends, and maps; API returns JSON/CSV/Excel formats for programmatic use.

Platforms

Web

API

Pricing

Free

Quick highlights

Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.
Download tools on the site plus API endpoints for bulk or filtered pulls; annual and topical reports summarize trends.

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Observatory of Economic Complexity (OEC)

oec.world

A global trade and economic complexity platform with rich visualizations, country and product rankings, and an API. Pro plans unlock the latest monthly and subnational datasets, while Premium adds company-level Bill of Lading data and bulk downloads. Academic discounts and enterprise options with SSO support are also available.

Platforms

Web

API

Pricing

Free

Subscription

Quick highlights

Visualizations and rankings based on Economic Complexity Index (ECI) and Product Complexity Index (PCI), with reports by HS classification.
Monthly international trade data and subnational coverage across 30+ countries available on Pro plans.
Premium tier adds company-level U.S. Bill of Lading data through a Company Explorer sourced from U.S. Customs.
REST API with a free tier for historical data and Pro/Premium tokens for the latest datasets, subnational access, and higher query volumes.
Data downloads in CSV, Excel, or JSON, with bulk access and larger query limits available for subscribers.

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Overlap

Shared focus areas

2 overlaps

Mutual strengths include Data APIs, and Data Visualizations.

Where they differ

CFPB Consumer Complaint Database

Distinct strengths include:

APIs & SDKs

Regulatory Filings Monitoring

Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives.
Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX.
Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published.
Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative.

Observatory of Economic Complexity (OEC)

Distinct strengths include:

Shipping & Trade

Education

Blogs

Visualizations and rankings based on Economic Complexity Index (ECI) and Product Complexity Index (PCI), with reports by HS classification.
Monthly international trade data and subnational coverage across 30+ countries available on Pro plans.
Premium tier adds company-level U.S. Bill of Lading data through a Company Explorer sourced from U.S. Customs.
REST API with a free tier for historical data and Pro/Premium tokens for the latest datasets, subnational access, and higher query volumes.

Feature-by-feature breakdown

Attribute	CFPB Consumer Complaint Database	Observatory of Economic Complexity (OEC)
Categories Which research workflows each platform targets	Shared: Data APIs, Data Visualizations Unique: APIs & SDKs, Regulatory Filings Monitoring	Shared: Data APIs, Data Visualizations Unique: Shipping & Trade, Education, Blogs
Asset types Supported asset classes and universes	Other	Other
Experience levels Who each product is built for	Beginner, Intermediate, Advanced	Beginner, Intermediate, Advanced
Platforms Where you can access the product	Web, API	Web, API
Pricing High-level pricing models	Free	Free, Subscription
Key features Core capabilities called out by each vendor	Unique Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives. Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX. Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published. Detailed fields: product/sub‑product, issue/sub‑issue, company, dates (received/sent to company), state/ZIP (privacy rules), submission channel, tags (e.g., Servicemember, Older American), company public response, response category, timeliness, and (if consented) complaint narrative. Download tools on the site plus API endpoints for bulk or filtered pulls; annual and topical reports summarize trends.	Unique Visualizations and rankings based on Economic Complexity Index (ECI) and Product Complexity Index (PCI), with reports by HS classification. Monthly international trade data and subnational coverage across 30+ countries available on Pro plans. Premium tier adds company-level U.S. Bill of Lading data through a Company Explorer sourced from U.S. Customs. REST API with a free tier for historical data and Pro/Premium tokens for the latest datasets, subnational access, and higher query volumes. Data downloads in CSV, Excel, or JSON, with bulk access and larger query limits available for subscribers. Support for multiple HS revisions (from HS92 through HS2022) with well-documented historical ranges.
Tested Verified by hands-on testing inside Find My Moat	Not yet	Not yet
Editor pick Featured inside curated shortlists	Standard listing	Standard listing

Frequently Asked Questions

Which workflows do CFPB Consumer Complaint Database and Observatory of Economic Complexity (OEC) both support?

Both platforms cover Data APIs, and Data Visualizations workflows, so you can research those use cases in either tool before digging into the feature differences below.

Do CFPB Consumer Complaint Database and Observatory of Economic Complexity (OEC) require subscriptions?

Both CFPB Consumer Complaint Database and Observatory of Economic Complexity (OEC) keep freemium access with optional paid upgrades, so you can trial each platform before committing.

How can you access CFPB Consumer Complaint Database and Observatory of Economic Complexity (OEC)?

Both CFPB Consumer Complaint Database and Observatory of Economic Complexity (OEC) prioritize web or desktop access. Investors wanting a mobile-first workflow may need to rely on responsive web views.

What unique strengths set the two platforms apart?

CFPB Consumer Complaint Database differentiates itself with Interactive explorer to filter, chart trends over time, map by geography, and read consented narratives., Programmatic access via the Consumer Complaint Database Search API; results available as JSON, CSV, XLS, or XLSX., and Daily refresh cadence; complaints published after a response or after 15 days; complaints referred to other regulators are not published., whereas Observatory of Economic Complexity (OEC) stands out for Visualizations and rankings based on Economic Complexity Index (ECI) and Product Complexity Index (PCI), with reports by HS classification., Monthly international trade data and subnational coverage across 30+ countries available on Pro plans., and Premium tier adds company-level U.S. Bill of Lading data through a Company Explorer sourced from U.S. Customs..

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